October 30 2020

Commonwealth NRAS Incentive Update

Update – Ex Mckenzie Bond managed properties:

Haven; Home, Safe (‘HHS’) has received and disbursed the partial 2019/20 Commonwealth NRAS incentives for those properties formerly managed by Mckenzie Bond.

The partial Commonwealth NRAS incentive issued relates to the period from the date of transfer to HHS – 30/04/2020 only.

For the NRAS incentives payable for the periods prior to transferring to HHS ie. 2018/19 NRAS year and part of the 2019/20 NRAS year for the period 01/05/2019 – to the date of transfer, the redirection of these incentives remain with the Department of Social Services (‘DSS’). An email was sent by the DSS to all ex Mckenzie Bond clients on the 13/10/2020 with an update on the redirection. If you didn’t receive this email or have any questions regarding the redirection, we strongly advise that you contact the DSS directly (E: nras@dss.gov.au).

Update – All other properties

Haven; Home, Safe (‘HHS’) has disbursed all other 2019/20 Commonwealth NRAS incentive payments.

State Government NRAS Incentive

To date, the State Government has not made payment to HHS. A separate payment and remittance advice will be provided as soon as HHS receives advice of this additional incentive amount.

If you have any questions, please contact us at nrasadmin@hhs.org.au

We thank you for your continued patience and co-operation.

September 25 2020

Following completion of compliance work for 2019/20 NRAS year, DSS has now commenced making payments in tranches which we are in the process of passing onto our investors. It will not be long before payments are passed onto all of the investors.

We thank you for your patience and co-operation.

The State payments will only follow once DSS completes its payment process.

September 7 2020
2019/20 Incentive Payment Update

Due to the COVID-19 pandemic, the Department of Social Services (DSS) has extended the submission date for the 2019/20 claims to 30/09/2020.

To date, Haven; Home, Safe has submitted 1307 claims, which are currently being reviewed by the DSS.

The timing of incentive payments/RTO Certificates is unknown at this time, however, we will be posting updates here as information comes to hand from the DSS, so please refer back to this page from time to time.

If you have any questions, please feel free to email us at nrasadmin@hhs.org.au.

August 11 2020
2019/20 Incentive Payment Update

Due to the COVID-19 pandemic, the Department of Social Services (DSS) has extended the submission date for the 2019/20 claims to 30/09/2020.

To date, Haven has submitted 1267 claims, which are currently being reviewed by the DSS. The timing of incentive payments/RTO Certificates is unknown at this time, however, we will be posting updates here as information comes to hand from the DSS, so please refer back to this page from time to time.

If you have any questions, please feel free to email us at nrasadmin@hhs.org.au.

May 20 2020
Haven; Home, Safe wins additional 198 NRAS allocations

The Department of Social Services transferred the compliance management allocations of 198 National Rental Affordability Scheme (NRAS) properties to Haven Home Safe on 8 May 2020.

As an NRAS Approved Participant, we are in the top 10 Australia-wide list (Source: DSS’s Quarterly Performance Report, 31 December 2019). Our total allocations constitute 23 per cent of NRAS allocations in Victoria and four per cent Australia-wide.  We do this work to facilitate the availability of more affordable housing.

The transfer of these allocations represents 60 per cent of the now-defunct McKenzie Bond portfolio in Victoria (38 per cent Australia wide).

Since McKenzie Bond collapsed in September last year, we have been building strong relationships with the investors.  We will keep our investors updated via our website regularly on how we progress through the implementation phase in consultation with the DSS.

March 31 2020

In light of COVID-19, Haven; Home, Safe has been working hard to ensure the safety of our staff and clients.

As a result, from 1 April 2020 there will be limited staff presence on site. We will have limited phone access during this time and ask that all enquires be sent to our email address nrasadmin@hhs.org.au.

Please continue to refer to our website for updates.

We appreciate your patience and continued support during these unprecedented times.

December 4 2019
2018/19 Incentive Payment Update

We have now received and paid all of the Incentive payments for 2018/19 NRAS year.

Please feel free to contact our office on 03 9479 0700 (option 3) should you have any queries.